{"id":14,"date":"2024-08-06T20:36:57","date_gmt":"2024-08-06T20:36:57","guid":{"rendered":"https:\/\/audibility.co.uk\/?page_id=14"},"modified":"2026-05-02T10:41:37","modified_gmt":"2026-05-02T09:41:37","slug":"about-us","status":"publish","type":"page","link":"https:\/\/audibility.co.uk\/index.php\/about-us\/","title":{"rendered":"About us"},"content":{"rendered":"\t\t
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About Audibility\u00a0<\/span><\/h1>

Independent, HCPC\u2011registered hearing care for North & South Lanarkshire \u2014 delivered with warmth, clarity and clinical expertise.<\/p>

At Audibility, we believe hearing care should be personal, supportive and clinically robust. Based in Motherwell, we provide professional hearing tests<\/a>, <\/strong>ear wax removal, <\/a><\/strong>modern hearing aid solutions <\/a><\/strong>and Tinnitus suppor<\/a>t <\/strong>for people across North and South Lanarkshire.<\/p>

Our focus is simple: clear communication, clinical accuracy and long\u2011term support you can trust.<\/strong><\/span><\/h3>

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Our Story<\/span><\/h2>

Audibility was founded to offer a welcoming, community\u2011focused approach to hearing care. We wanted to create a space where people feel listened to, supported and empowered to make informed decisions about their hearing. As an independent clinic, we\u2019re able to offer a broad choice of technology and tailor our appointments to each individual. Our independence allows us to focus on what matters most \u2014 delivering high\u2011quality, patient\u2011centred care.<\/p>

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From our full\u2011time clinic on Brandon Parade East, right in the heart of Motherwell, we regularly welcome patients from across Lanarkshire \u2014 including Hamilton, East Kilbride, Uddingston, Wishaw, Bellshill, Coatbridge, Airdrie and surrounding areas.<\/p>

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Meet Your Hearing Care Leadership Team<\/span><\/h2>

Our leadership team combines HCPC\u2011registered clinical expertise with dedicated patient support to ensure every visit feels clear, reassuring and personal. Led by Clinical Lead Michael Marchant and supported by Clinic Manager Tracy Marchant, we take the time to understand your needs, explain everything clearly and guide you throughout your hearing journey.<\/p>

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Michael Marchant HAD FSHAA<\/span><\/h3>

Clinical Lead & HCPC\u2011Registered<\/a> Hearing Aid Audiologist<\/span><\/strong><\/p>

As Audibility\u2019s Clinical Lead, Michael brings HCPC\u2011registered expertise and a strong commitment to clinical excellence. His professional interests include tinnitus and complex hearing loss, informed in part by his own lived experience of otosclerosis.<\/p>

Michael is also an elected Board Member of the British Society of Hearing Aid Audiologists (BSHAA)<\/a>. <\/span>He has chaired the Quality Standards Committee, served as Vice\u2011President, and now serves the society as President<\/a> <\/span>\u2014 contributing to national leadership, education and the development of professional standards across the UK. At Audibility, he is dedicated to providing clear, compassionate and evidence\u2011based hearing care.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Tracy Marchant<\/span><\/h3>

Clinic Manager & Patient Support Lead<\/span><\/strong><\/p>

Tracy leads Audibility\u2019s front\u2011of\u2011house and patient support services, drawing on her background in customer care and occupational health to create a smooth, reassuring experience for every visitor. She plays a key role in ensuring the clinic runs efficiently and that patients feel supported at every stage of their care.<\/p>


Tracy oversees day\u2011to\u2011day operations, appointment coordination and patient communication, helping to maintain the calm, welcoming environment that Audibility is known for. Her warm, professional approach ensures every patient feels listened to, valued and confident throughout their hearing journey<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Whether you\u2019re visiting us for a hearing test<\/a>, ear wax removal<\/a> or ongoing support, you\u2019ll always be welcomed by a dedicated team who know you, understand you and are here to help.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Why Patients Choose Audibility<\/span><\/h2>

Tailored Appointments<\/span><\/h3>

We take the time needed to understand your hearing, lifestyle and goals.<\/p><\/div>

Choice of Technology<\/span><\/h3>

We work with leading manufacturers, giving you access to a wide range of hearing solutions.<\/p><\/div>

Continuity of Care<\/span><\/h3>

You\u2019ll see the same clinicians throughout your journey, building trust and confidence.<\/p><\/div>

Local, Community\u2011Focused Care<\/span><\/h3>

We\u2019re proud to support Motherwell and the wider Lanarkshire area with friendly, local hearing care.<\/p><\/div><\/div>

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Our Values<\/span><\/h2>

Clarity<\/span><\/h3>

We explain everything in plain, simple language so you always feel informed and confident.<\/p>

Care<\/span><\/h3>

We take the time to understand your needs and support you at every stage of your hearing journey.<\/p>

Community<\/span><\/h3>

We\u2019re proud to serve Motherwell and the wider Lanarkshire community with friendly, local hearing care.<\/p>

These values guide every appointment, every conversation and every decision we make.<\/strong><\/p>

To explore our latest updates, community work and hearing\u2011care insights, visit our News & Insights <\/strong><\/span><\/a>hub.<\/strong><\/p>

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Ready to Hear Clearly Again?<\/span><\/h2>

Whether you\u2019re new to hearing care or looking for ongoing support, you\u2019ll always be welcomed by a team who know you, understand you and are here to help.<\/p>

Book an appointment or explore our services below.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Hearing Tests<\/a><\/h3>

Ear Wax Removal<\/a><\/h3>

Hearing Aids<\/a><\/h3>

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