Championing Patient‑Centred Hearing Care at a National Level
In January 2025, Michael Marchant — Clinical Lead at Audibility Hearing Centre — was appointed President of the British Society of Hearing Aid Audiologists (BSHAA). His appointment reflects a long‑standing commitment to patient‑centred practice, professional standards and the development of the audiology profession across the UK.
Read the official announcement from BSHAA →
While national leadership roles can sometimes feel distant from day‑to‑day clinical work, the presidency plays a meaningful part in shaping the experience patients receive in clinics nationwide. From ethical guidance to training expectations, BSHAA’s work influences the quality, safety and consistency of hearing care across the independent sector.
Why national leadership matters for patients
Michael’s focus as President is rooted in the same principles that guide his clinical work in Motherwell:
• Putting patients first
Ensuring that professional decisions and standards always prioritise the needs, safety and dignity of the people seeking hearing care.
• Supporting high‑quality training and CPD
Helping clinicians across the UK maintain the skills and confidence needed to deliver excellent, evidence‑based care.
• Promoting clarity and transparency
Encouraging open communication so patients understand their choices, their rights and what good hearing care should look like.
• Strengthening collaboration across sectors
Recognising that the best outcomes come from NHS, independent and voluntary providers working together.
A consistent approach to care
Although the presidency is a national role, the values behind it are the same ones embedded in Audibility’s approach to patient care. The clinic’s emphasis on time, clarity, ethical practice and community aligns closely with the priorities Michael now champions at a national level.
Looking ahead
The coming years will bring both challenges and opportunities for the audiology profession. Through his work with BSHAA, Michael aims to support a confident, united and patient‑centred profession — one that continues to deliver the standard of care people deserve.
Whether in the clinic or in national leadership, the goal remains the same: to strengthen hearing care for every patient who relies on it.
